Commidea win 'Payment Solution Award'
The UK’s first fully integrated Contactless EPoS solution from Commidea has scooped the Payment Solution Award at the prestigious European Retail Solutions Awards (ERSA).
The award was jointly awarded to Commidea, Verifone, Common Sense EPoS and sandwich retailer EAT, which was the first retailer to install the revolutionary system that allows customers to pay for transactions of £10 and under, simply by waving a ‘touch n go’ credit card against a Verifone QX110 contactless reader. It is a system that has dramatically reduced queue waiting times and enhanced the overall customer experience.
The integrated Chip & PIN and contactless Electronic Point of Sale (EPoS) solution was installed at EAT’s Moorgate branch by Commidea and Common Sense EPoS Ltd and enables EAT to select the method of payment that customers want to use – either cash, Chip and PIN or contactless.
Rene Batsford, Head of IT at EAT, commented, “Commidea’s Contactless solution has generated a real buzz about EAT within the retail industry and further enhanced our profile. More importantly, it has allowed us to dramatically increase our customer service levels. From the outset, we knew it was absolutely right for our London customers, who are already familiar with the Oyster card system, and perfect for our peak business times, which are breakfast and lunch."
“As a forward thinking company, we’re pleased to have been part of this pioneering new technology and to win an award has really been down to the efforts of all parties involved.”
Giles Cooper, Head of Sales and Marketing at Commidea, said “EAT was the first retailer in the UK to install a fully integrated Contactless Payment solution from any Payment Service Provider. This award is testament to EAT’s approach to adopting innovative new technology and the perfect reward for the hard work put in by every member of the Commidea team for making it happen."
“Commidea is currently the only supplier of integrated Contactless Payment solutions in the market today. It is an exciting solution that many new customers are eager to know more about. Many of them are already preparing to roll-out our Contactless solutions across their outlets in the coming weeks and months.”
Commidea’s Contactless Payment processing application was also shortlisted in the Best Customer Facing Technology category.
The European Retail Solutions Awards were held at Old Billingsgate Market, London, on 25th June and assembled the UK’s leading payment processing providers to contest 13 highly coveted categories.